Terms of service.

Effective Date: November 21, 2024

Welcome to Sleepy Smiles Dentistry (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our dental services and access to our facilities. By scheduling an appointment or receiving services from us, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Appointments and Scheduling

  • Booking Appointments: Appointments can be scheduled by calling our office, through our website, or via any other method we provide.

  • Confirmation: We will confirm your appointment via your preferred method of communication.

  • Rescheduling and Cancellation: Please notify us at least 24 hours in advance if you need to reschedule or cancel your appointment. Failure to do so will result in a $50 cancellation fee.

2. Payment and Insurance

  • Fees: All services provided are subject to our fee schedule, which is available upon request.

  • Payment Terms: Payment is due at the time of service unless prior arrangements have been made.

  • Insurance: We accept various insurance plans. Please provide your insurance information prior to your appointment to facilitate claims processing.

  • Outstanding Balances: Any outstanding balances must be settled before scheduling future appointments.

3. Patient Responsibilities

  • Accurate Information: Provide accurate and complete personal and medical information to ensure safe and effective treatment.

  • Medical Conditions: Inform us of any medical conditions, medications, or allergies that may affect your treatment.

  • Compliance: Follow all pre- and post-treatment instructions provided by our dental professionals.

4. Cancellation and No-Show Policy

  • Notice Period: A minimum of 24-hour notice is required for appointment cancellations or rescheduling.

  • Fees: Cancellations made with less than 24-hour notice or no-shows may incur a fee of [Insert Amount] to cover administrative costs.

  • Emergency Exceptions: We understand that emergencies happen and will assess fees on a case-by-case basis.

5. Privacy and Confidentiality

  • Privacy Policy: Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

  • Confidentiality: We maintain the confidentiality of your medical records and personal information in accordance with applicable laws and regulations.

6. Liability and Disclaimer

  • Professional Standards: We strive to provide the highest quality dental care. However, no treatment can guarantee specific results.

  • Limitation of Liability: To the fullest extent permitted by law, [Your Dental Office Name] shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

  • Medical Advice: Information provided by our staff is intended for general informational purposes and should not replace professional medical advice.

7. Patient Rights

  • Informed Consent: You have the right to be informed about your treatment options and to consent to or refuse any recommended procedures.

  • Access to Records: You may request access to your dental records in accordance with applicable laws.

  • Complaints: If you have any concerns or complaints about our services, please contact us directly to address the issue promptly.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to our website or notification through other communication channels. Your continued use of our services constitutes acceptance of the updated Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the [State/Country], without regard to its conflict of law principles.

10. Contact Information

If you have any questions or concerns about these Terms, please contact us.